This site is in beta — data may be incomplete and features are still being added.
Council Meeting/Documents/Attachment “A” Project Summary - Community Survey
Appendix

Attachment “A” Project Summary - Community Survey

December 4, 2018Page 262 sections

A project summary detailing the objectives, risks, and costs associated with the proposed community survey.

8.1.c) Community Engagement and Satisfaction Survey
Total cost: $40,000Priority: Strategic
Page 26

Project Summary

Priority: Strategic Project Name: Community Survey Project Code: 1-2-01200-580 CC120-02

Executive Summary

At the beginning of a new Council term, it is important to obtain public feedback on core community values and shared goals as documented in the Town’s Official Community Plan. A community survey can capture a snapshot of residents’ perspectives. Surveys done at a regular interval can help measure progress towards Council’s Strategic Plan objectives.

Business problem and opportunity

A well-executed survey will be able to gauge the opinions of residents regarding the Town’s services and engagement practices. Information learned can then be used to better shape the Town’s approaches to various initiatives, such as the Strategic Plan, as well as to more accurately inform decision-making. This type of survey allows Council to reach beyond those community members that we regularly communicate with and serves as a baseline for future survey comparisons.

This project should be repeated again in future years to inform Council progress.

Proposed project objectives

To develop and execute a statistically valid, in-depth community survey that includes telephone and on-line components.

Business risks

Without statistically valid community information, future strategic plans and decisions may not align well with community values and desires.

Proposed sources of funding

Casino revenue

Costs and benefits

Costs FY1 FY2 FY3 FY4 FY5 5-year Total
Capital
Operational 40,000 0 40,000
Total 40,000 0 0 0 0 40,000
Benefits
Tangible Accurate perspective on public sentiment will lead to better informed decision-making.
Intangible Appreciation by community for seeking broad input on core values and shared goals.

Recommendation

THAT the Committee recommend to Council that the 2019-2023 Financial Plan include a Community Survey in 2019 to be funded by Casino revenue.

Submitted by: L. Chase, Director of Development Services and S. Jones, Director of Corporate Administration

Page 26
Extracted from: 2018 12 04 Council Agenda - Agenda - Pdf