West Shore Licensed Establishments Program

GOOD NEIGHBOUR AGREEMENT

WHEREAS the West Shore Municipalities, Metchosin, Langford, Colwood and View Royal, the RCMP West Shore Detachment ("the RCMP") and the Owners/Operators of __________________________ ("the Licensed Establishment") (collectively "the Parties") recognize that liquor licensed establishments have a civic responsibility, beyond the requirements of the Liquor Control and Licensing Act, to control the conduct of their patrons; and

WHEREAS the Licensed Establishment wishes to demonstrate to the citizens of West Shore its desire to be a responsible corporate citizen; and

WHEREAS the Parties wish to promote West Shore as a vibrant, safe and attractive community for the enjoyment of everyone, including residents, visitors, businesses and their workers;

NOW THEREFORE the Licensed Establishment agrees with the City and the RCMP to enter into this Good Neighbour Agreement, the terms and conditions of which follow:

Noise and Disorder

The Licensed Establishment shall undertake to ensure that noise emissions from the Establishment do not disturb surrounding residential developments, businesses and neighbourhoods, as provided by the West Shore Municipalities Noise Bylaw.
The Licensed Establishment shall undertake to monitor and promote the orderly conduct of patrons immediately outside of the Establishment, particularly those congregating outside during open hours as well as at closing time, and to discourage patrons from engaging in behavior that may disturb the peace, quiet and enjoyment of the neighbourhood.

2.1 In cases where the presence of employees does not facilitate the orderly conduct of patrons, staff shall contact the RCMP to request assistance in dealing with any persons or crowds.

Cleanliness

The Licensed Establishment shall assign staff to inspect the outside of the premises each night after closing to ensure that there is no litter, garbage, broken glass or other foreign objects associated with the Establishment left within the general area of the Establishment.
The Licensed Establishment shall undertake to remove, as soon as is practicable, any graffiti from the building's exterior.
The Licensed Establishment agrees to work with the City and its departments, including the RCMP, to resolve any concerns that arise with respect to the operation of the Establishment.

13.1 The Licensed Establishment agrees to attend a formal meeting, as required, with the City and the RCMP to discuss issues and concerns.
The Licensed Establishment shall demonstrate complete support for the RCMP and its members.

14.1 When incidents occur which require RCMP involvement, all staff of the Licensed Establishment shall cooperate fully with RCMP members, and shall not impede or obstruct members in performing their duties.
The Licensed Establishment shall participate as an active member in the local Hospitality Industry Liquor Licensing Advisory Committee (HILLAC).
If the Licensed Establishment is a nightclub located within the downtown core, the Establishment will be strongly encouraged to participate in the West Shore Bar Watch Program.
The Licensed Establishment shall support programs which aim to eliminate occurrences of drinking and driving.

17.1 A free telephone shall be available to patrons for the purpose of contacting a taxi or arranging other transportation from the Establishment.

17.2 Non-alcoholic beverages shall be provided at prices which are below those set for alcoholic beverages.

Amendment and Transferability

Any proposed changes to the terms of the Good Neighbour Agreement shall be discussed and resolved among the Parties.

West Shore Licensed Establishments Program - GOOD NEIGHBOUR AGREEMENT