Public Safety Report for July- August 2019
A report from the Director of Protective Services updating the Committee on Fire Department, training, emergency management, and building department activities.
TOWN OF VIEW ROYAL Protective Services & Community Services Report
TO: Committee of the Whole FROM: Paul Hurst, Director of Protective Services DATE: September 3, 2019 MEETING: September 10, 2019
PUBLIC SAFETY REPORT FOR JULY- AUGUST 2019
RECOMMENDATION:
THAT the report dated September 3, 2019 from the Director of Protective Services titled “Public Safety Report for July – August 2019” be received for information.
CHIEF ADMINISTRATIVE OFFICER COMMENTS
I concur with the recommendation.
PURPOSE OF REPORT:
To update the Committee on the operations of the Fire Department.
DISCUSSION:
Fire Prevention Inspection & Public Education:
- regular fire inspections are being conducted as per our frequency of inspection guideline with a compliance rating of 98.32%;
- plans are currently being reviewed and attendance at meetings with municipal staff and developers on two projects;
- due to the summer break the division did not deliver any public education sessions; and
- during this period one fire investigation was concluded as follows:
- August 8 – Craigflower Road Crews responded for the report of a structure fire on Craigflower Road. Upon arrival crews found smoke and flame coming from the second storey balcony. Crews were able to extinguish the fire from the exterior and prevent it from entering the structure. Upon investigation it was determined that the fire started in a planter and spread to the rest of the balcony. It was determined that the cause of the fire was from smokers’ materials.
Sometime in August the Fire Department website was unfortunately hacked. In conjunction with our server provider the Department has started the process of rebuilding our site. The Department continues to work with Surrey dispatch, as well as our training division to implement the new mobile data terminals (MDT’s) in the trucks.
Robert G. Marshall, Fire Prevention Officer
Training Division:
- five members completed NFPA 1001;
- five members recertified First Responder Certificate;
- six members completed second portion of SOFA (Safe Operation of a Fire Apparatus);
- new recruits completed Module 2 practical and module written;
- one member completed Class 3 drivers license;
- two members attended Fire Smart training hosted by BC Wildfire;
- six members attended MDT (Mobile Data Terminal) training;
- the Monday evening 1001 training continues;
- Saturday training continues; and
- low attendance by members due to summer vacations.
Heath Bevan, Training Officer
Emergency Management Division:
The following are the most noteworthy activities and events for the Emergency Program this reporting period:
- EM Officer attended following meetings:
- REMP - Capital Regional Exercise Strategy Workshop
- LGEPAC meeting – “After ESS Ends”
- ESSD
- planning has commenced for the Shakeout exercise in October; and
- 150 blankets were donated to the Emergency Program from VIHA.
Emergency Management Training:
- Information Officer – one radio
- ICS 200: one FF
- EOC training – three ESS, two Town staff
Emergency Support Services:
The ESS team had one callout this reporting period in View Royal: four displaced residents from Craigflower Road due to structure fire (smoke).
No monthly meetings were held due to summer holidays. Additional activities were as follows:
- ESSD meeting;
- work parties;
- booth at Canada Day celebration at Craigflower Manor;
- booth at Eats and Beats in Colwood; and
- two new volunteers recruited.
The current Deputy ESS Director stepped down and David Mollison has been appointed as his replacement.
Emergency Communications Team:
The team has been inactive for the summer holidays. However, some work was done to configure radios.
Troy Mollin, Emergency Management Officer Ruth Reynolds, Emergency Support Services Director Ed McCarthy, Emergency Radio Coordinator
Building Department:
Gary Faykes, Building Inspector
July and August have been catch-up months for old permits, a time for some educational improvement especially within the parameters of energy efficiency in the building code and saw some bigger projects begin the review process.
Staff are currently reviewing for the new Thetis Lake development as well as “The Glen”.
| 2019 Activity | Number of Occurrences: July | Number of Occurrences: August | YTD |
|---|---|---|---|
| Commercial Site visits for monitoring and Occupancy inspections | 5 | 2 | 44 |
| Residential Inspections | 38 | 12 | 177 |
| Office or site visits non-commercial for questions or concerns | 11 | 3 | 62 |
| Phone inquiries, requests and complaints | 51 | 28 | 301 |
| Assists with Bylaw | 2 | 3 | 18 |
| Secondary Suite Inspections | 3 | 3 | 23 |
| Plan reviews | 4 | 8 | 44 |
| Seminars / Conferences / Educational functions / Chief Building Official meetings (regional) / Professional meetings | 2 | 0 | 10 |
July Permit Summary
| # of permits | Construction value | |
|---|---|---|
| Residential permits new construction and renovations | 6 | $618,443 |
| Demolition permits | 3 | 0 |
| Commercial permits new construction | 0 | 0 |
| Commercial permits renovations or tenant improvements | 0 | 0 |
August Permit Summary
| # of permits | Construction value | |
|---|---|---|
| Residential permits new construction and renovations | 6 | $359,540 |
| Demolition permits | 0 | 0 |
| Commercial permits new construction | 1 | $540,500 |
| Commercial permits renovations or tenant improvements | 0 | 0 |

Bylaw Division:
The Bylaw Department has been fielding a fair number of calls regarding unsightly premises, some of which were deemed unfounded, while many others are well on their way to being resolved under direction of the Bylaw Officer.
| July & August Activity | Number of Warnings: July | Number of Warnings: August | Number of Tickets Issued: July | Number of Tickets Issued: August | Tickets Paid: July | Tickets Paid: August | Year-To-Date Occurrences |
|---|---|---|---|---|---|---|---|
| Animal Control | 1 | 2 | 16 | ||||
| Assist Other Agencies/Dept | 1 | 5 | |||||
| Building | 1 | 3 | |||||
| Business License - Issued | 4 | 5 | 45 | ||||
| Business License - Inspected | 14 | ||||||
| Dumping | 1 | 1 | 12 | ||||
| Graffiti | 2 | ||||||
| Illegal Signs | 5 | 4 | 48 | ||||
| Noise | 4 | 3 | 24 | ||||
| Parking Tickets Issued | 43 | 24 | 450 | ||||
| Parks & Public | 11 | 5 | 26 | ||||
| Referred to Other Agencies | 6 | 6 | 39 | ||||
| Referred to Other Dept | 1 | 4 | 16 | ||||
| Secondary Suite | 1 | 6 | |||||
| Soil | 2 | 2 | 2 | ||||
| Streets and Traffic | 22 | 23 | 217 | ||||
| Tree Prevention | 1 | 2 | 8 | ||||
| Unsightly Premise | 5 | 2 | 20 | ||||
| Vacation Rental | 2 | ||||||
| Zoning | 2 | 15 | |||||
| Freedom of Information Requests |

Mark Groulx, Bylaw Enforcement Officer
Chiefs Comments:
The summer months have been relatively quiet for calls. With summer holidays, the volunteers are taking much needed family vacations, as such the number of drill hours and attendance declines slightly during these months.
With the shift in BC Ambulance call types and reallocation of resources, the Department has reduced significantly the number of medical aid calls. This reduction falls in line with their program to engage fire department resources more effectively and for actual medical emergencies.
As a result of meetings with CRD senior staff, and their increase in enforcement at Thetis Lake, the Department received no calls for service at the lake for rescues or fires. The welcome addition of increased bylaw officers netted positive results for (no) calls to the lake. I am hopeful a similar deployment and program will be initiated in 2020 prior to the summer season.
The Department congratulates five recruits on their completion of their NFPA 1001 trade qualifications in August. I’m very pleased with the efforts and dedication of these members, as this completion took twenty months to realize.
Currently our strength is thirty-five members including career staff, with a recognized strength of forty. Several volunteers are competing in several full time hires throughout Greater Victoria and the mainland. Based on past results, I anticipate we will lose some members to full time departments in 2020. A recruit application competition will be held in the fall 2019.
The Bylaw Department has been working with Ministry of Transportation and Infrastructure staff on a homeless encampment on Trans-Canada Highway, however Ministry staff have concluded no action or removal of the camp will take place. They will continue to monitor.
The Building Department has given occupancy to the condominiums at 301 Nursery Hill Drive and 280 Island Highway and the Presley Place development. Construction of the Glentana Road development will begin in September
SUBMITTED BY: Paul Hurst, Fire Chief/Director of Protective Services
REVIEWED BY: Kim Anema, Chief Administrative Officer



