PUBLIC SAFETY REPORT FOR MAY – AUGUST 2018
A report from the Director of Protective Services providing updates on fire prevention, training, and emergency management operations.
TOWN OF VIEW ROYAL
Protective Services & Community Services Report
TO: Committee of the Whole FROM: Paul Hurst, Director of Protective Services DATE: September 11, 2018 MEETING: September 18, 2018
PUBLIC SAFETY REPORT FOR MAY – AUGUST 2018
RECOMMENDATION:
THAT the report dated September 11, 2018 from the Director of Protective Services titled “Public Safety Report for May – August 2018” be received for information.
CHIEF ADMINISTRATIVE OFFICER COMMENTS
I concur with the recommendation
PURPOSE OF REPORT:
To update the Committee on the operations of the Fire Department.
DISCUSSION:
Fire Prevention Inspection & Public Education:
- regular fire inspections are being conducted as per our frequency of inspection guideline with a compliance rating of 98.61%;
- the department is currently reviewing plans and attending meetings with municipal staff and developers on two projects;
- The division delivered the following public education sessions:
- six presentations to preschool/kindergarten groups totaling 107 children and twenty-two adults; and
- during this period no fire investigations were conducted.
Public Education Activities during this period:
- during the month of May the department delivered two education sessions with the P.A.R.T.Y. Program at Victoria General Hospital. Members staffed the “car crash” station to inform the Grade 10 students of the dangers they face if driving while intoxicated as well as the dangers emergency responders face at motor vehicle incidents. Members also discussed incidents with the students and how they have affected our members; and
- on June 9th the Department had its Annual Open House. This year the Department added a Platoon Combat Challenge where members of the individual platoons teamed up to compete against each other. Members also provided several demonstrations like “grease flash over” as well as a demonstration with our new car fire simulator. All in all it was estimated that over 1,000 residents attended the event.
Robert G. Marshall, Fire Prevention Officer
Training Division:
- five members completed Live Fire 1 at Otter Point through VIERA (Vancouver Island Emergency Response Academy);
- five additional members attended a Live Fire 1 refresher;
- twelve members assisted with EP Fair;
- two members completed Red Cross First Responder, licensed with EMA (Emergency Medical Assistant Licensing Board B.C.);
- three members completed Canadian Pleasure Craft Operators Licence;
- nine members completed Fire Officer 1, Company Inspections;
- six members completed 1001, Module 2;
- 1001 Training continues on Monday evenings; and
- Saturday drills are continuing with good attendance.
Heath Bevan, Training Officer
Emergency Management Division:
The following are activities and events for the Emergency Program this reporting period:
- EM Officer attended following meetings:
- REMP Concept of Ops workshop;
- REMP Public Education WG Meeting (VR hosted);
- Westshore Emergency Management meeting (Colwood, Langford, Highlands. Metchosin, VR, RCMP);
- Emergency Preparedness Fair Planning Committee (final meeting);
- View Royal Elementary Fun Fair – distribute EP information;
- ERMS meeting with CRD; and
- two ESS meetings.
- 11th Annual Emergency Preparedness Fair - over forty organizations participated with nearly 1,000 attendees from the public;
- VRFD Open House - Emergency Preparedness display focusing on tsunamis;
- tsunami mapping for View Royal drafted with more neighbourhood specific mapping to come;
- tsunami information brochure draft complete;
- ERMS Mass Notification System - near finalization with CRD to set up a contract;
- three Emergency Preparedness workshops were scheduled but due to low registration the workshops were cancelled;
- hosted JIBC Regional EM training; and
- ESS phones upgraded to smartphones.
Emergency Management Training:
- EOC refresher – five staff;
- ICS 100 – one ESS;
- Intro to ESS – one Radio;
- Planning for Community Disaster Recovery – one staff, one ESS;
- Designing Discussion Based Emergency Exercises – one FF; and
- Vancouver Island EP Conference – six ESS.
Emergency Support Services:
The ESS team had two callouts this reporting period - one in View Royal (HAZMAT Incident) and one to assist with evacuees from Fort St James. Two monthly meetings were held and well attended. Additional activities are as follows:
- ESSD regional meeting;
- Participated in EP fair with fifteen volunteers;
- work party to organize public education materials, new storage room and ESS office;
- EP/ESS display booths at:
- JDF Library (three);
- Colwood Public Works yard
- Canada Day Celebration Craigflower Manor;
- VRFD Open House;
- Colwood Fire Open House; and
- Eats and Beats – Esquimalt Lagoon.
- ESS Annual BBQ held in Colwood; and
- one new volunteer recruited.
Emergency Communications Team:
The team had the following activity during this reporting period:
- net controller, inter-municipal net;
- attendance at the CRECC meeting;
- weekly nets on View Royal frequencies;
- weekly check in with inter-municipal net;
- participated in EP fair with five volunteers;
- participated in VRFD Open House with three volunteers; and
- one Volunteer recruited.
Troy Mollin, Emergency Management Officer Ruth Reynolds, Emergency Support Services Director Ed McCarthy, Emergency Radio Coordinator
Building Department:
The summer months were typical for inspections, plan checks and reminder letters sent out to assist in completing aging files.
The Building Department continues to work with the applicants of 94 Talcott Road to ensure the project is successful in providing a safe environment for future tenants.
Enforcement on three properties that are in contravention of the Property Maintenance Bylaw were also initiated. All three property owners have been receptive to staff and compliance is expected.
The new 2018 BC Building Code has been recently released; future code courses are being planned as part of the continuing education requirements of the BOABC. The step code seemed to take a break for the summer as people were on holidays, future meetings are also in the planning process.
The Building Department continues to be a proactive member of the building community and a good source of reference and guidance for those in need. Our activity numbers show we are steady and strong.
| May Activity | Number of Occurrences | Year-To-Date Occurrences |
|---|---|---|
| Commercial Site visits for monitoring and Occupancy inspections | 4 | 19 |
| Residential Inspections | 54 | 201 |
| Office or site visits non-commercial for questions or concerns | 7 | 28 |
| Phone inquiries, requests and complaints | 55 | 311 |
| Assists with Bylaw | 2 | 5 |
| Secondary Suite Inspections | 0 | 9 |
| Plan reviews | 13 | 50 |
| Seminars / Conferences / Educational functions / Chief Building Official meetings (regional) | 1 | 5 |
| Special projects | 0 | 2 |
| June Activity | Number of Occurrences | Year-To-Date Occurrences |
|---|---|---|
| Commercial Site visits for monitoring and Occupancy inspections | 2 | 21 |
| Residential Inspections | 53 | 254 |
| Office or site visits non-commercial for questions or concerns | 3 | 31 |
| Phone inquiries, requests and complaints | 78 | 389 |
| Assists with Bylaw | 1 | 6 |
| Secondary Suite Inspections | 7 | 16 |
| Plan reviews | 2 | 52 |
| Seminars / Conferences / Educational functions / Chief Building Official meetings (regional) | 1 | 6 |
| Special projects | 1 | 3 |
| July Activity | Number of Occurrences | Year-To-Date Occurrences |
|---|---|---|
| Commercial Site visits for monitoring and Occupancy inspections | 1 | 22 |
| Residential Inspections | 52 | 306 |
| Office or site visits non-commercial for questions or concerns | 4 | 35 |
| Phone inquiries, requests and complaints | 53 | 442 |
| Assists with Bylaw | 4 | 10 |
| Secondary Suite Inspections | 3 | 19 |
| Plan reviews | 5 | 57 |
| Seminars / Conferences / Educational functions / Chief Building Official meetings (regional) | 1 | 7 |
| Special projects | 0 | 3 |
| August Activity | Number of Occurrences | Year-To-Date Occurrences |
|---|---|---|
| Commercial Site visits for monitoring and Occupancy inspections | 7 | 29 |
| Residential Inspections | 43 | 349 |
| Office or site visits non-commercial for questions or concerns | 2 | 37 |
| Phone inquiries, requests and complaints | 59 | 501 |
| Assists with Bylaw | 7 | 17 |
| Secondary Suite Inspections | 1 | 20 |
| Plan reviews | 12 | 69 |
| Seminars / Conferences / Educational functions / Chief Building Official meetings (regional) | 0 | 7 |
| Special projects | 0 | 3 |
May Permit Summary
| # of permits | Construction value | |
|---|---|---|
| Residential permits over $5000 | 6 | 1,478,561.91 |
| Demolition permits | 0 | 0 |
| Commercial permits new construction | 0 | 0 |
| Commercial permits renovations or tenant improvements | 0 | 0 |
June Permit Summary
| # of permits | Construction value | |
|---|---|---|
| Residential permits over $5000 | 5 | 81,500.00 |
| Demolition permits | 1 | 0 |
| Commercial permits new construction | 0 | 0 |
| Commercial permits renovations or tenant improvements | 1 | 2,000 |
July Permit Summary
| # of permits | Construction value | |
|---|---|---|
| Residential permits over $5000 | 3 | 2,968,048 |
| Demolition permits | 0 | 0 |
| Commercial permits new construction | 0 | 0 |
| Commercial permits renovations or tenant improvements | 2 | 470,000 |
August Permit Summary
| # of permits | Construction value | |
|---|---|---|
| Residential permits over $5000 | 3 | 4,708,897 |
| Demolition permits | 0 | 0 |
| Commercial permits new construction | 1 | 77,000 |
| Commercial permits renovations or tenant improvements | 3 | 1,558,005 |
Permit Revenue Comparison Chart
(A bar chart comparing annual permit revenue from 2008 through 2018)
Gary Faykes, Building Inspector
Bylaw Division:
To date the top three issues impacting the community are streets and traffic, noise and unsightly premises. Most complaints have been resolved through voluntary compliance.
The Park and Ride on Helmcken Road produced an abundance of overflow parking but with the bylaw recommendations on signage the parking complaints in that area have subsided substantially.
Currently there is one long term bylaw enforcement (greater than two months) investigation underway.
Bylaw Enforcement has recently hired a part-time Bylaw Enforcement Clerk to assist the Bylaw Officer.
| May Activity | Number of Warnings | Number of Tickets | Year-To-Date Occurrences |
|---|---|---|---|
| Streets and Traffic | 16 | 66 | |
| Tree Prevention | 0 | 6 | |
| Noise | 3 | 21 | |
| Parks & Public | 4 | 7 | |
| Fire Services | 1 | ||
| Unsightly Premise | 6 | 19 | |
| Storm Sewer | 0 | ||
| Soil | 0 | ||
| Business License | 1 | 5 | |
| Dumping | 2 | 4 | |
| Zoning | 2 | 6 | 5 |
| Property Management | 2 | 2 | |
| Safe Premise | 1 | ||
| Parking Enforcement | 75 | 120 |
| June Activity | Number of Warnings | Number of Tickets | Year-To-Date Occurrences |
|---|---|---|---|
| Streets and Traffic | 22 | 88 | |
| Tree Prevention | 1 | 7 | |
| Noise | 6 | 27 | |
| Parks & Public | 5 | 12 | |
| Fire Services | 1 | 2 | |
| Unsightly Premise | 3 | 22 | |
| Storm Sewer | 0 | ||
| Soil | 1 | 1 | |
| Business License | 2 | 1 | 7 |
| Dumping | 2 | 6 | |
| Zoning | 2 | 7 | |
| Property Management | 2 | ||
| Safe Premise | 1 | ||
| Parking Enforcement | 82 | 202 |
| July Activity | Number of Warnings | Number of Tickets | Year-To-Date Occurrences |
|---|---|---|---|
| Streets and Traffic | 14 | 1 | 102 |
| Tree Prevention | 1 | 8 | |
| Noise | 2 | 29 | |
| Parks & Public | 5 | 17 | |
| Fire Services | 1 | 3 | |
| Unsightly Premise | 1 | 23 | |
| Storm Sewer | 0 | ||
| Soil | 1 | ||
| Signs | 2 | ||
| Animal Control | 2 | ||
| Business License | 7 | ||
| Dumping | 1 | 7 | |
| Zoning | 8 | 15 | |
| Property Management | 2 | 4 | |
| Safe Premise | 1 | ||
| Parking Enforcement | 38 | 240 |
| August Activity | Number of Warnings | Number of Tickets | Year-To-Date Occurrences |
|---|---|---|---|
| Streets and Traffic | 13 | 115 | |
| Tree Prevention | 1 | 9 | |
| Noise | 7 | 36 | |
| Parks & Public | 3 | 20 | |
| Fire Services | 3 | 1 | 6 |
| Unsightly Premise | 23 | ||
| Soil | 1 | ||
| Signs | 2 | 4 | |
| Animal Control | 2 | 4 | |
| Business License | 7 | ||
| Dumping | 1 | 8 | |
| Zoning | 6 | 21 | |
| Property Management | 3 | 7 | |
| Safe Premise | 1 | ||
| Parking Enforcement | 57 | 297 |

Chief’s Comments:
The lead up and summer months remained steady for workload in all divisions.
The Fire Department were busy, however with recent changes to dispatch protocols from BC Ambulance, we have seen a decrease in medical emergency calls. The Director has been discussing and meeting with representatives from the BC Fire Chief’s Association and BC Ambulance to understand the new protocols and voice our concerns with respect to the reduced level of service to the community. A detailed report and summary to this issue will follow in the coming months.
The Bylaw Enforcement department continues to focus on voluntary compliance on several outstanding issues in the community. On September 4, 2018 the Bylaw Enforcement department welcomed the part time Bylaw Enforcement Clerk to the team. The Bylaw Enforcement Clerk will focus on streamlining internal processes to simplify reporting and manage files for the Bylaw Enforcement Officer so active patrols and enforcement are achieved without delay.
The Building Inspector remains busy with several projects in stream and several others nearing approval. Value of construction is at the fourth highest since 2008 with four months remaining in the year. This high level of development in the community is encouraging and shows no signs of slowing in the near future.
The past six months have been very busy working with Surrey Fire Dispatch on the dispatch transition, which is scheduled and confirmed for September 18, 2018. I am very pleased to report that the support, professionalism and diligence undertaken by the Surrey Fire Department, in particular Deputy Chief Larry Thomas, have been second to none. Hundreds of hours have been spent designing and installing the system for connectivity to the mainland. All necessary tests and verifications have been completed and I am confident, as is Surrey Fire Dispatch that the transition will be seamless and successful.
Council and residents can rest assured that the value for money, savings and technological advances View Royal will receive will confirm our decision to explore a competitive process in the market. View Royal staff members have been integral in the daily workings and lead up to transition. All members have been briefed on upcoming operational changes and we are ready to go live on the September 18th.
The departments 70th Anniversary Open House was a success with countless visitors coming to the station to watch volunteer firefighters proudly display their equipment and firefighting skills. Thanks to the View Royal Firefighter’ Association for their support in the day’s events.
The 2018 BC Wildfire season once again proved to be a challenge. This year’s fires consumed more forested areas than last year and was devastating to many smaller BC communities. Similar to last year, View Royal firefighter’s, with the support of the CAO and Council volunteered to staff one of our spare engines to deploy to the northern part of BC. This year’s deployment was just shy of two weeks, however, the contribution in ensuring the residents of Fraser Lake, Smithers Landing and Vanderhoof were safe was appreciated by those communities.
As part of the Province’s Incident Command Team, I was deployed in early August to manage the fires around Burns Lake, known as the Babine Complex. These fires grew exponentially within days of arrival and quickly overwhelmed initial resources. Working closely with BC Wildfire, our team was assigned the Verdun Mountain Fire, where we managed twenty-six engine and tanker companies, over 150 personnel and countless pieces of industry equipment and helicopter support units for thirty days. Unfortunately these fires continue to burn, however the threat to homes and structures were minimized and averted during the deployment period.
SUBMITTED BY:
Paul Hurst, Fire Chief/Director of Protective Services
REVIEWED BY:
Kim Anema, Chief Administrative Officer



