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Committee of the Whole/Documents/2016 Bylaw Reports - December
Appendix

2016 Bylaw Reports - December

January 10, 2017Page 181 section

Statistical summary of bylaw complaints received, investigated, and resolved in December 2016.

1. CALL TO ORDER
December 201663 total complaints receivedNotice sent to CRD regarding review of animal control services contract
TYPE OF COMPLAINT Total Received 2016 Month Total Received 2016 YTD Total Received 2015 Month Total Received 2015 YTD Total Investigated 2016 Month Total Investigated 2016 YTD Total Investigated 2015 Month Total Investigated 2015 YTD Total Resolved 2016 Month Total Resolved 2016 YTD Total Resolved 2015 Month Total Resolved 2015 YTD
Secondary Suite 0 16 2 13 15 0 12 3 12 0 9
Animal Control 2 23 2 16 0 0 0 0 0 0 0 0
Assist Other Agencies/Depts 3 3 NA NA NA NA NA NA
Illegal Camping - Public 0 56 1 10 54 1 10 54 1 10
Illegal Camping - Private 1 30 0 0 1 30 0 0 1 29 0 0
Illegal Burning 0 5 0 3 5 0 3 5 0 3
Signage - Small 13 71 4 71 0 0 0 0 0 0
Signage - Large 0 8 1 3 2 8 1 3 4 8 1 3
Uninsured Vehicles 2 20 0 3 2 20 0 3 3 20 0 3
Noise 4 31 5 28 4 30 5 28 4 29 5 28
Property 0 8 0 15 8 0 15 8 0 14
Building 1 13 0 9 1 13 0 9 2 12 0 9
Parking 9 88 15 87 9 79 15 87 13 76 11 80
Dumping 3 13 0 5 3 13 0 5 3 12 0 5
Tree Cutting 2 19 1 8 2 19 1 8 2 18 1 8
Truck Routes 1 5 0 12 1 4 0 12 2 5 0 12
Streets & Traffic 3 31 0 8 3 29 0 6 4 30 0 8
Non-Municipal/ Not Actionable 16 134 15 116 NA NA NA NA NA NA NA NA
Business Licenses - Issued 2 79 3 31 NA NA NA NA NA NA NA NA
Business Licenses - Inspected 1 38 1 19 1 36 1 19 1 35 1 19
Total Complaints 63 691 50 457 29 363 24 220 42 353 20 211

Enzo Calla, Bylaw Enforcement Officer

Chiefs Comments:

As we conclude another year, I note that 2016 was the busiest year in the department’s 70 year history for calls for service. Of note as well, the number of volunteer hours dedicated to training, response and overnight staffing of the station. As usual, I am very proud of the efforts of staff and the volunteer firefighters for their continued dedication in delivering a top tier fire protection service to the Towns residents.

Along with Fire and Rescue Services, Building and Bylaw Departments had a very busy year. Bylaw received nearly 700 complaints and actioned 363 of those complaints. Notice was sent to CRD that the Town would be reviewing in detail the contract for animal control services for 2017 and beyond. A review of the service concluded contractual obligations were not being met under the current terms. The review of the contract and negotiations will begin in early 2017.

With the implementation of legislation outlining requirements for training and qualifications of firefighters, significant changes have been made to the departments Training Division. These new requirements have made it necessary to offer and conduct additional evening and weekend training sessions so volunteers can achieve prescribed requirements within mandated time frames. Currently the department is at full complement with 37 total members.

SUBMITTED BY: Paul Hurst, Fire Chief/Director of Protective Services

REVIEWED BY: Kim Anema, Chief Administrative Officer

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Extracted from: 2017 01 10 Committee of the Whole Agenda - Agenda - Pdf