CONTENTS

INTRODUCTION.............................................................................................................. 2 MESSAGE FROM THE MAYOR.......................................................................................... 3 COMMUNITY PROFILE..................................................................................................... 4 SUMMARY OF SERVICES & OPERATIONS........................................................................ 7 MAYOR & COUNCIL...................................................................................................... 9 ORGANIZATIONAL CHART......................................................................................... 11 VISION........................................................................................................................... 13 MISSION, VALUES & ORGANIZATIONAL EXCELLENCE............................................... 14 2021 MUNICIPAL HIGHLIGHTS.................................................................................... 15 ADMINISTRATION DEPARTMENT............................................................................ 16 DEVELOPMENT SERVICES DEPARTMENT................................................................ 18 ENGINEERING & PARKS DEPARTMENT................................................................. 20 FINANCE DEPARTMENT.......................................................................................... 23 PROTECTIVE SERVICES DEPARTMENT..................................................................... 25 2021 MUNICIPAL GOALS & OBJECTIVES.................................................................... 28 LOOKING AHEAD.......................................................................................................... 35 FINANCIAL INFORMATION............................................................................................ 44

INTRODUCTION

This year’s Annual Report outlines the Town’s achievements and major projects for 2021.

It shows the progress on our 2021 municipal goals and objectives, highlights financial reporting, and gives insight into plans for the future.

Helmcken Road

MESSAGE FROM THE MAYOR

On behalf of View Royal Council and staff, I am pleased to share with you some of the Town of View Royal’s key initiatives and accomplishments during the past year through our 2021 Annual Report.

This report is an opportunity to recognize the excellent work that has been done by staff, Council, volunteers, and residents to ensure View Royal remains a healthy, vibrant and sustainable community. Council’s focus for 2021 was implementing the six main areas in our draft strategic plan - enhance liveability; community and economic growth; environmental stewardship; financial sustainability and service excellence; good governance; and community safety and security.

COVID-19 continued to be a major factor during the year and had a large impact on all of the Town’s operations. Once again Council chose to err on the side of caution in terms of budgetary expenses, and many capital projects or discretionary items were placed on hold.

Council and I want to offer sincere thanks to all involved with the running of our Town from the municipal staff to emergency responders, contractors, volunteers, and more. You all did an exceptional job of keeping the Town “open for business” and sustaining our high standards of service during difficult times.

Highlights of 2021 included:

• Elements Casino in View Royal reopened its doors in July after being closed for 15 months because of the pandemic;
• In spite of limitations placed on the Town by COVID-19, the process was started for the revision and updating of the View Royal Official Community Plan;
• As climate action initiatives are top of mind, the Town is now participating in a program to encourage residents to switch over to heat pumps;
• Work happened throughout the Town on traffic calming, including much needed improvements on Six Mile Road in the Chilco area.

Please take a few moments to review the accomplishments of the Town in the following pages. Council and staff are collectively proud that View Royal is such a wonderful community and one of the best places to call home.

Mayor David Screech

COMMUNITY PROFILE

The Town of View Royal is located on southern Vancouver Island, approximately six kilometers west of Victoria, British Columbia. On December 5, 1988 – with a population of less than 5,000 – the Town of View Royal was incorporated and became its own distinct municipality comprising approximately 2,500 hectares of land. Since that time, the community has experienced significant growth and development while still maintaining much of its small town character.

The Town of View Royal acknowledges with respect that it is within the unceded traditional territories of the Lekwungen peoples, known today as the Esquimalt and Songhees Nations, and that their historic connections to these lands continue to this day.

• INCORPORATED DECEMBER 5, 1988
• 11,575 POPULATION*
• 14.33KM² LAND AREA
• 5,175 HOUSEHOLDS
• 72 MUNICIPAL PARKS & 2 REGIONAL PARKS
• 30.5KM BIKE LANES
• 27.3KM TRAILS

*as per Statistics Canada, 2021 Census

View Royal divided into eight distinct precincts based on such factors as topography, major transportation corridors, natural environment and the age of housing stock. These precincts are:

• Craigflower
• Harbour
• Helmcken
• Hospital
• Thetis
• Burnside
• Atkins
• Wilfert

The municipality encompasses McKenzie, Pike, Prior and Thetis Lakes and portions of Esquimalt Harbour and Portage Inlet and is situated adjacent to the established jurisdictions of the City of Colwood, Township of Esquimalt, Esquimalt First Nation, District of Highlands, City of Langford, District of Saanich and Songhees First Nation.

SUMMARY OF SERVICES & OPERATIONS

TOWN OF VIEW ROYAL SERVICES

The Town of View Royal is responsible for the provision of a wide variety of local services and programs. These include:

• Transportation network (e.g. roads, bridges, street cleaning, sidewalks)*
• Stormwater management
• Garbage/household food waste collection
• Sanitary sewer collection system
• Parks, recreation and cultural facilities
• West Shore Royal Canadian Mounted Police (RCMP)
• Fire protection and inspection
• Emergency preparedness planning
• Land use planning
• Building permits
• Business licensing
• Bylaw establishment and enforcement
• Economic development
• Heritage and revitalization

*excludes Admirals Road, Six Mile Road and the Trans Canada Highway (Highway 1) which are controlled by the Ministry of Transportation & Infrastructure.

TOWN SERVICES PROVIDED BY THE CAPITAL REGIONAL DISTRICT

• Animal control
• Sewer system management
• Water management
• Recycling & Blue Box Program

TOWN SERVICES PROVIDED BY OTHER ORGANIZATIONS

• School system (Provincial Government and Local School Boards)
• Social and health programs (Provincial Government)
• Hospital care system (Provincial Government)
• Real property assessments (B.C. Assessment)
• Library collection and distribution system (Greater Victoria Public Library; Town is a part owner of the Downtown Branch)
• View Royal Reading Centre (Town provides partial support through a grant-in-aid)
• Planning and the management of public transit (Victoria Regional Transit System)