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Council Meeting/Documents/Community Workshop – Commercial Space at The Royale - Summary (Attachment F)
Staff Report

Community Workshop – Commercial Space at The Royale - Summary (Attachment F)

December 2, 2025Pages 41–433 sections

Summary of public engagement results from the August 2025 workshop showing strong support for neighborhood-oriented services.

August 202516 exit surveys submitted75-80% support for proposed uses

Community Workshop – Commercial Space at The Royale - Summary:

Date of Workshop: August 2025 Location: The Royale, #101–258 Helmcken Road, View Royal

Purpose: To gather public input on the proposed application to expand allowable commercial uses within the CD-26 Island Highway/Helmcken zoning to include a mix of café, medical, office, and retail uses on the ground floor of The Royale.

Overall Participation

A total of 16 exit surveys were submitted by local residents and neighbours, primarily from:

  • The Royale and Lions Cove residences
  • Ashley Gate Townhomes
  • Nearby Island Highway properties

Quantitative Summary (Across 3 Key Questions)

Question Strongly Agree Agree Neutral Strongly Disagree
1. Proposed commercial uses appropriate for this location 3 6 2 1
2. Important to have a variety of options 3 7 0 2
3. Space and location well built for the above options 2 6 3 1

Overall Sentiment: Approximately 75–80% of respondents expressed agreement or strong agreement with the proposed uses. About 20–25% showed neutral or opposing views, largely focused on traffic near the Island Hwy/Helmcken intersection.

Page 41–43

Key Themes from Comments

1. Strong Support for Café & Medical Uses

Multiple respondents highlighted a café or small takeout coffee shop as a positive addition to the community:

  • “A café is a good idea for community — perhaps expand their products a little past coffee.”
  • “Coffee shop/takeout would be great.”

Others felt medical or wellness-oriented offices would serve seniors and residents well:

  • “Medical offices to include physio, occupational therapy and counselling.”
  • “A medical clinic is also a great asset to the community.”

2. Desire for Local, Neighbourhood-Oriented Tenants

Several respondents emphasized maintaining a “local” rather than chain-commercial identity:

  • “Keep the café local — don’t go commercial.”

Comments favoured neighbourhood-friendly and quiet daytime operations that complement the residential character.

3. Optimism for Mixed-Use Vibrancy

A few responses reflected enthusiasm for mixed-use revitalization:

  • “Mixed use is wise — could become a vibrant location.”
  • “Good for both residents and the surrounding community.”

Overall Sentiment Summary

Sentiment Approx. % of Respondents Summary
Positive / Supportive ~70% Support café, medical, and local retail uses; believe the mix enhances community value.
Neutral / Conditional Support ~20% Generally open but request improvements to parking and traffic management.
Negative / Opposed ~10% Prefer grocery reinstatement; concerned about congestion and safety.
Page 41–43

Conclusion & Takeaways

Community feedback from The Royale workshop indicates strong general support for the proposed amendment to allow broader commercial uses, particularly a neighbourhood café and medical services. Respondents value local character, daytime-only operations, and services that benefit seniors and nearby residents.

The proposed zoning amendment would include conditions of use consistent with those already in place for the existing neighbourhood grocery. These conditions would limit hours of operation between 6:00 a.m. and 10:00 p.m., ensuring that all future commercial uses remain compatible with the surrounding residential neighbourhood. This framework helps maintain a quiet, community-focused environment while still supporting convenient local amenities for nearby residents.

Page 41–43
Extracted from: 2025 12 02 Council Agenda - Agenda - Pdf