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Committee of the Whole/Documents/Report to Committee of the Whole Re: CAO Update
Staff Report

Report to Committee of the Whole Re: CAO Update

June 13, 2023Pages 73–775 sections

An update from the Chief Administrative Officer providing highlights on town administration, finance, development, engineering, and parks.

31 FOI requests received to date in 20234,329 property tax notices produced in MayEmergency sinkhole repair on Island Highway near Prince Robert DriveFull clean-up of encampment under Craigflower Bridge

Administration staff are coordinating staffing competitions to hire an Engineering Technologist – Development & Public Works to replace a vacancy, as well as a part-time IT Coordinator to fill a new position.

The FOI Coordinator has seen an increase in Freedom of Information and Protection of Privacy requests with a total of 31 requests received to date for 2023. The average yearly total of FOI requests received by the Town is 38.

Page 73–77

Finance:

In May, the final 2022 audited consolidated financial statements were presented to Council along with an unmodified (clean) opinion provided by the Town's auditor, MNP. Also in May, Council adopted the 2023 tax rates bylaw and 2023-2027 financial plan bylaw ahead of the legislated May 15 deadline. Staff submitted required statutory financial reports and documents to the Ministry of Municipal Affairs on May 10th, ahead of the May 15 deadline.

The Town produced a total of 4,329 property tax notices, with 287 sent electronically on May 16th to those who opted for electronic property tax notices. The remaining 4,042 were mailed via Canada Post on May 19. The first payment was processed by staff on May 16th.

2023 is the third year of the provincial government's Home Owner Grant (HOG) and Property Tax Deferment centralization projects, where residents must claim their HOG and defer their property taxes directly through the province. Comprehensive online and print messaging regarding these programs has resulted in a manageable flow of inquiries to staff.

Staff developed, tested, and deployed a new app for View Royal staff to streamline data collection for reporting on non-core and capital project metrics and to monitor project spending compared to the budget. This data feeds the Budget Variance Dashboard available to Council and the public on View Royal’s website, updated weekly. On opening the app, the user is presented with a list of projects assigned to them and can quickly update the relevant fields such as percent complete and project status. The Projects Update app is built on Microsoft’s Power Platform, leveraging existing licensing at no extra cost.

Screenshot of the Capital Projects dashboard application used for monitoring project metrics and spending
Screenshot of the Capital Projects dashboard application used for monitoring project metrics and spending
Page 73–77

Development Services:

The Development Services team continued to be busy for the month of May responding to a consistent number of zoning, land use, building, and business license inquiries, and reviewing and processing development applications. In May, Planning received three new development applications, including one development permit and two development variance permit applications. Building Services received seven new building permit applications. The Town also received one Board of Variance application.

Staff continue to work on critical tasks to support the implementation of the new draft building bylaw, which was introduced at the Committee of the Whole in March. In addition, staff is currently organizing two Council workshops to discuss a meaningful and effective Official Community Plan process moving forward.

Page 73–77

Engineering:

A local group of Girl Guides were hard at work completing yellow fish painting next to storm drain catch basins along Pheasant Lane. Administered through the Department of Fisheries and Oceans, the “Storm Drain Marking Program” provides a visual reminder that the drainage network discharges into local streams. The Girl Guides hope to work in View Royal again in 2024.

Girl Guides in high-visibility vests participating in the Storm Drain Marking Program
Girl Guides in high-visibility vests participating in the Storm Drain Marking Program
Yellow fish painted on the pavement next to a storm drain as part of the marking program
Yellow fish painted on the pavement next to a storm drain as part of the marking program

Annual inspections and maintenance have been completed for all seventeen of View Royal’s sewer pump station electrical control kiosks. Inspections will yield a report outlining the current condition of each kiosk and recommendations for any upgrades/replacements needed to keep the risk of control failure to minimum based on industry best practices.

Staff attended the annual BC Water & Waste Association conference where they were exposed to hardware technology displays providing examples of modern trends and procedures in wastewater management.

Emergency roadway repair of an emerging sinkhole unfolded on Island Highway near Prince Robert Drive. The sinkhole was discovered by the Town's road maintenance contractor and was repaired before the afternoon rush hour that same day.

Upon discovery of an established encampment under the Craigflower Bridge, Parks staff completed a full clean-up of the area.

Established encampment under a bridge before cleanup
Established encampment under a bridge before cleanup
Area under the bridge after cleanup, showing clear ground with rocks
Area under the bridge after cleanup, showing clear ground with rocks
before cleanup (left) and after (right)

Annual Beds have been planted for the spring and summer season. The entrances for Town Hall, George’s Corner Park and Helmcken Centennial Park have been planted with colourful displays.

Flower beds in front of the View Royal Town Hall entrance sign
Flower beds in front of the View Royal Town Hall entrance sign
A circular flower bed display in a park area
A circular flower bed display in a park area
(Town Hall entrance beds)

View Royal Park’s replacement sign is being built. Logs harvested from Robin Hill Park tree removals (dead trees) were stored and have recently been milled to size and shape for new signs. Preparation of the logs and lettering are the next step.

Harvested logs on a flat deck truck being transported for processing
Harvested logs on a flat deck truck being transported for processing
Milled logs prepared for use in new park signs
Milled logs prepared for use in new park signs
(Logs on the flat deck truck (left). Milled logs ready for next steps (right))

Tree work has been ongoing in Town parks this spring. Works include, pruning, dead tree removals, hedge shearing, etc. The image below shows the re-creation of the “pocket window” view at Lime Kiln Cove at the intersection of View Royal Avenue and Helmcken Road.

View of Lime Kiln Cove through trees from a street-level stone planter
View of Lime Kiln Cove through trees from a street-level stone planter
View of the water at Lime Kiln Cove from the top of a wooden staircase
View of the water at Lime Kiln Cove from the top of a wooden staircase
(Limekiln Cove view from Helmcken Road (left) and top of the stairs view (right))
Page 73–77

RECOMMENDATION:

THAT the report dated June 10, 2023 from the Chief Administrative Officer titled “CAO Update” be received for information.

SUBMITTED BY: K. Anema, Chief Administrative Officer

Page 73–77
Extracted from: 2023 06 13 Committee of the Whole Agenda - Agenda - Pdf